Orders are typically processed within 1–2 days. Once your order ships, you will receive a confirmation email with tracking information.

If your order hasn’t been processed yet, we may be able to update or cancel it. Please contact our support team as soon as possible, and we’ll do our best to help.

Yes. We offer free standard shipping on orders over $30. Orders under $30 are charged a flat $5 shipping fee.

Standard shipping typically takes 3–7 business days, depending on your location. Shipping times may vary during holidays or peak seasons.

At the moment, we primarily ship within the United States. If you are located outside the U.S. and interested in our products, please contact us and we’ll see how we can help.

Simply contact our support team with your order number and a brief description of the issue. We’ll review the situation and may offer a full or partial refund depending on the case.

Yes. We offer bulk pricing for landscapers, contractors, and professional buyers.

If you’re interested in larger orders, please submit a request through our Partner Inquiry Form, and our team will get back to you with more details.

Yes. We work with retailers, garden centers, and distribution partners interested in carrying Shabebe products.

If you’d like to become a partner, please submit your information through our Partner Inquiry Form and our team will follow up.

No account is required to place an order. However, creating an account allows you to track orders, save your information for faster checkout, and earn rewards points.

With Shabebe Rewards, you can earn points by shopping and completing simple activities like signing up or following us on social media. Points can be redeemed for discounts on future purchases.